Small business CRM for leads and follow-ups
Every inquiry saved, owned and followed up. See what each customer asked, who’s replying and when to follow up. Keep quotes and payments with the same inquiry.
14 days · every feature · no card
Your data is yours. Export any time.
Follow one inquiry through Kibi ↓
A new lead. Not a team guessing game.
The form arrived. Who’s replying? See the request, the person handling it and the next call together. Less asking around. More getting back to customers.
“We’re planning a full home interior. Could someone call me about the next steps?”
Hello, Victoria. You’re in the right place.
The request and its website source are saved together. Asha can read what Victoria actually asked before picking up the phone.
- Responsible person
- Not assigned yet
- Next action
- Choose an owner
Asha’s got this one.
Asha is the named owner. Teammates with access can see who is handling Victoria’s request, without a round of “Did you reply?”
- Responsible person
- Asha
- Next action
- Plan the callback
“I’ll call you” gets a time.
Asha plans the callback for tomorrow at 10:00. It joins her Today list when it’s due, with Victoria’s request beside it. Less remembering. More knowing what to do.
- Responsible person
- Asha
- Next action
- Call tomorrow · 10:00
A good call deserves a good next step.
In this example, after the call, Asha marks the follow-up complete and adds her notes. Victoria wants a scope outline, so Asha plans that next.
- Responsible person
- Asha
- Next action
- Send scope · Friday
After the call, leave a note and choose the next step.
Bring inquiries from a connected form, forwarded email or CSV. Add calls and walk-ins by hand.
See how leads arrive in KibiKnow who needs you today.
Open Today for new inquiries, promised callbacks and overdue follow-ups. Spend less time checking messages and more time getting back to people.
Meet your Today list
Less “who’s handling this?”
A customer calls while their usual contact is away. See the owner, the conversation and the next step without chasing your colleague for the story.
Teammates see the records their access allows. The customer gets to pick up where they left off.
See how your team shares the work
The yes is lovely. So is getting paid.
Send a quote they can accept online. Issue the invoice, track the balance and keep the payment conversation beside the inquiry that started it.
Quotes and invoices come with every plan. Starter: 5 of each a month. Team: 20 of each, with your logo and payment reminders. Growth: unlimited quotes and invoices.
From quote to paymentKibi takes 0% of your payments. Customers pay into your own payment account. Your payment provider’s fees are separate.
For the people doing the selling.
Small sales teams
Share incoming leads. Know who’s replying and what happens next.
Agencies
Keep new briefs and proposal follow-ups out of the inbox shuffle.
Service businesses
Take quote requests through visits, conversations and the next step.
Paying for leads? See what happened after the inquiry, with recorded outcomes and ad return.
People included. Room to grow.
Start with a 14-day trial. All features, up to 10 people.
Starter
$14.50 per person / month
2 people included, then $12 a person / month
5 quotes + 5 invoices a month
Team
Most popular$15.80 per person / month
5 people included, then $12 a person / month
20 quotes + 20 invoices a month
Growth
$14.90 per person / month
10 people included, then $12 a person / month
Unlimited quotes & invoices
Prices for United States. You pay in the currency of the card you pay with.
Prices are before tax. Messaging usage is separate.
Compare plans and your team’s priceThe first 100 customers keep their price for life.
Can we keep our forms and spreadsheet?
Yes. Keep a compatible website form or forward enquiry emails into Kibi. Bring your spreadsheet over as a CSV file. Start with a few leads, then add the rest when you’re ready.
Does Kibi send the follow-ups for us?
Today shows who needs a call or message. Your team gets in touch, records the reply and plans what happens next.
Which plan should we choose?
Start with your team size, then check the features you need: routing, quotes, invoices or ad return. The pricing page shows the included people and each plan’s allowances.
What can we try before paying?
Every feature, for 14 days with up to 10 people. No card needed. Bring one inquiry, plan a callback and let a colleague try the handover. You can export your data any time.
They’re waiting to hear from you.
Try one real inquiry with your team. See how it feels to know who’s getting back to them.
14 days · every feature · no card
on the next step.