KIBI VS ZOHO BIGIN

# Choose the CRM your team wants to open tomorrow.

Compare how Kibi and Bigin help your team handle the next enquiry, share responsibility and return to the conversation.

WhatsAppBetaAvailable after a short review

Razorpay pay linksBetaAvailable after a short review

[Start free trial](https://kibihq.com/start)[Try the demo](https://demo.kibihq.com/)

14 days · every feature · no card

Website enquiryVictoria · full home interior

ONE ENQUIRY. EVERYTHING BESIDE IT.

![Victoria’s demo enquiry, with Asha as owner and a call planned for tomorrow at 10am](https://kibihq.com/images/visuals/s03-rescheduled-desktop.webp)

AOwned byAsha

Next stepCall tomorrow, 10am

A real demo enquiry. The team planned the call.

## Make today’s work visible.

Kibi brings new enquiries and planned follow-ups into Today.

## Keep context beside the next action.

Read the enquiry, owner and conversation before contacting the customer.

## Compare the model that fits.

Bigin offers team pipelines, tasks and workflow automation. Its broader Zoho connections may matter if your team already uses that ecosystem.

Quotes on Team and Growth. Tax invoices, pay links and payment reminders on Growth. Kibi adds no payment fee; your gateway’s fees still apply.

[After the yes →](https://kibihq.com/features/quotes-invoices)

## Compare the work your team does.

Decision | Kibi | Zoho Bigin | 

Daily organising model | Enquiry, owner and next action | Pipelines, tasks and related CRM work | 

WhatsApp | Eligible Business app/new-number/provider paths. WhatsApp · Beta — Available after a short review. | Documented on Express, Premier and Bigin 360 | 

Automation | Kibi’s documented assignment/outcome workflows | Workflow automation with edition-specific limits | 

Selection test | Capture one enquiry and plan a callback | Run the same task in the chosen Bigin edition |

Product information checked 6 October 2026. Features and editions can change. No competitor prices are quoted here.

[Bigin product ↗](https://www.bigin.com/)[Bigin edition FAQ ↗](https://www.bigin.com/articles/faqs-about-bigin.html)

[See Kibi prices for your detected country ↗](https://kibihq.com/pricing)

### When Zoho Bigin is the better choice

Bigin may be the better fit when you want a pipeline-centred CRM or already use the Zoho tools it connects to. Compare the edition you would actually use.

BEFORE YOU MOVE

## Start with a real workflow gap.

Does Bigin offer WhatsApp?

Yes. Its official materials describe messaging on specified paid editions.

Should we switch if Bigin already works for us?

Identify a real workflow gap first. Trial Kibi against that gap before moving all your records.

LESS CHASING. MORE CALLING BACK.

## Your next enquiry deserves a next step.

Give it a home, an owner and someone who knows when to call back.

[Start free trial](https://kibihq.com/start)[Try the demo](https://demo.kibihq.com/)

14 days · every feature · no card

I’ll keep an eyeon the next step.

Source: https://kibihq.com/compare/zoho-bigin/