TWO WHATSAPP BUSINESS NUMBERS. ONE CLEAR SALES ROUTINE.
Kibi practical team checklist

1. LIST THE WORK NUMBERS
   Shared line name:
   Person's work line name:
   Who is authorised to connect each number:
   Do people need to keep the WhatsApp Business app?

2. COUNT PEOPLE AND NUMBERS SEPARATELY
   People who need access:
   Connected numbers needed:
   Plan checked against both counts:

3. CHOOSE WHO GETS NEW ENQUIRIES
   Shared line: one person or an agreed rotation:
   Staff line: the named teammate:
   Who checks Unassigned enquiries:
   Who covers existing callbacks during absence:

4. CHECK ONE SAMPLE ENQUIRY
   Correct number:
   Original question visible:
   Responsible person:
   Sending number checked:

5. SAVE THE NEXT CONVERSATION
   Action:
   Agreed date and time:
   What the conversation is for:
   Person making the call:

6. REVIEW THE QUOTE
   Attached to the same enquiry:
   Scope, prices and terms reviewed:
   Draft / ready to share:
   Next conversation planned:

7. TRY A HANDOVER
   New owner can read the question and next step:
   Relevant enquiry access checked:
   Existing enquiries reviewed separately from the number assignment:

This is a planning worksheet, not a live connection or a saved CRM record.
Kibi CRM has a free trial, then a paid plan. Check current trial and plan allowances:
https://kibihq.com/pricing/