TODAY

# Open Kibi. Know who needs you.

New enquiries, due calls and conversations waiting for a next step. Give your team a clear place to start.

[Start free trial](https://kibihq.com/start)[Try the demo](https://demo.kibihq.com/)

14 days · every feature · no card

![Victoria’s enquiry after rescheduling the call to tomorrow at 10:00.](https://kibihq.com/images/visuals/s03-rescheduled-desktop.webp)

Victoria’s enquiry after rescheduling the call to tomorrow at 10:00. Demo workspace.

## Start with the people waiting.

See new enquiries and follow-ups together. Spend the first few minutes of the day deciding who to contact, not hunting for the list.

## Pick up the conversation.

Read the customer’s request and recent messages before calling back. The context stays beside the action.

## Leave the next step ready.

After the call, record what happened and plan what comes next. Tomorrow’s you will appreciate it.

BEFORE YOU START

## A few useful answers.

Does a due follow-up send a customer message?

Today organises your team’s next actions. A reminder is separate from an outbound customer message.

Can I move a callback?

Update the planned action when the conversation changes and keep the new time with the enquiry.

LESS CHASING. MORE CALLING BACK.

## Your next enquiry deserves a next step.

Give it a home, an owner and someone who knows when to call back.

[Start free trial](https://kibihq.com/start)[Try the demo](https://demo.kibihq.com/)

14 days · every feature · no card

I’ll keep an eyeon the next step.

Source: https://kibihq.com/features/today/