FOR CLINICS

# Give every appointment inquiry someone to call back.

Help reception keep administrative inquiries, ownership and follow-up clear through the working day.

[Start free trial](https://kibihq.com/start?utm_content=clinics)[Try the demo](https://demo.kibihq.com/)

14 days · every feature · no card

ILLUSTRATIVE CLINICS ENQUIRY

## First-visit scheduling question

SourceWebsite inquiry

OwnerRReception

Next stepCall after 3 PM about booking process

An example of the handoff, not a customer testimonial.

## Keep first contact visible.

Bring suitable appointment inquiries into one place for the administrative team.

## Carry the handoff across shifts.

See the responsible teammate and planned callback before contacting the person again.

## Keep the next step specific.

Track the conversation until the request reaches your clinic’s scheduling process.

Keep the specialist tools that run your business. Use Kibi to keep first-contact enquiries, ownership and follow-up together. Quotes your customer can accept online are included on Team and Growth; tax invoices and pay links on Growth.

[After the yes →](https://kibihq.com/features/quotes-invoices)

SEE THE HANDOFF IN KIBI

## The details. The person. The next conversation.

A real product view alongside the example, so you can see where the follow-up lives.

Website enquiryVictoria · full home interior

ONE ENQUIRY. EVERYTHING BESIDE IT.

![Victoria’s demo enquiry, with Asha as owner and a call planned for tomorrow at 10am](https://kibihq.com/images/visuals/s03-rescheduled-desktop.webp)

AOwned byAsha

Next stepCall tomorrow, 10am

A real demo enquiry. The team planned the call.

BEFORE YOU START

## A few useful answers.

Is Kibi a patient-record or booking system?

Use your clinic’s approved clinical and scheduling systems. Kibi’s role here is administrative inquiry follow-up.

Can this channel handle urgent medical messages?

Use the clinic’s established urgent-care process. General enquiry forms are not an emergency channel.

LESS CHASING. MORE CALLING BACK.

## Your next enquiry deserves a next step.

Give it a home, an owner and someone who knows when to call back.

[Start free trial](https://kibihq.com/start?utm_content=clinics)[Try the demo](https://demo.kibihq.com/)

14 days · every feature · no card

I’ll keep an eyeon the next step.

Source: https://kibihq.com/industries/clinics/