FOR LAW FIRMS

# Make a clear first impression before the first consultation.

Give new inquiries a responsible person and a planned response, while your firm follows its own intake process.

[Start free trial](https://kibihq.com/start?utm_content=law-firms)[Try the demo](https://demo.kibihq.com/)

14 days · every feature · no card

ILLUSTRATIVE LAW FIRMS ENQUIRY

## Initial consultation request

SourceWebsite inquiry

OwnerIIntake team

Next stepCall about consultation arrangements

An example of the handoff, not a customer testimonial.

## See who is waiting.

Keep first-contact requests from connected sources in one enquiry workflow.

## Make responsibility visible.

Assign the appropriate intake teammate and keep the next callback clear.

## Pick up where the conversation paused.

Keep administrative context with the inquiry so the next contact feels considered.

Keep the specialist tools that run your business. Use Kibi to keep first-contact enquiries, ownership and follow-up together. Quotes your customer can accept online are included on Team and Growth; tax invoices and pay links on Growth.

[After the yes →](https://kibihq.com/features/quotes-invoices)

SEE THE HANDOFF IN KIBI

## The details. The person. The next conversation.

A real product view alongside the example, so you can see where the follow-up lives.

Website enquiryVictoria · full home interior

ONE ENQUIRY. EVERYTHING BESIDE IT.

![Victoria’s demo enquiry, with Asha as owner and a call planned for tomorrow at 10am](https://kibihq.com/images/visuals/s03-rescheduled-desktop.webp)

AOwned byAsha

Next stepCall tomorrow, 10am

A real demo enquiry. The team planned the call.

BEFORE YOU START

## A few useful answers.

Does Kibi handle conflict checks or legal matters?

Keep conflict checks, matter records and engagement decisions in your firm’s approved systems.

What should our first-contact form collect?

Start with contact details and a broad service inquiry. Use your firm’s approved process for confidential information.

LESS CHASING. MORE CALLING BACK.

## Your next enquiry deserves a next step.

Give it a home, an owner and someone who knows when to call back.

[Start free trial](https://kibihq.com/start?utm_content=law-firms)[Try the demo](https://demo.kibihq.com/)

14 days · every feature · no card

I’ll keep an eyeon the next step.

Source: https://kibihq.com/industries/law-firms/