[All resources](https://kibihq.com/resources/) 

THE KIBI NOTEBOOK

# Lead capture

An enquiry can arrive through a form, an inbox or a conversation. Start with the record you need to keep, then decide who will notice it and what should happen next.

## Read a little. Try something useful.

2 articles

[Follow-up & teams](https://kibihq.com/resources/category/follow-up-and-teams/)11 min read

CRM shortlist  13 October 2026 

### [6 best HubSpot alternatives for small teams in 2026](https://kibihq.com/resources/articles/hubspot-alternatives/)

Find your next CRM by the job you need done: enquiry follow-up, sales pipelines, marketing engagement or a broader customer platform.

[Read the article : 6 best HubSpot alternatives for small teams in 2026](https://kibihq.com/resources/articles/hubspot-alternatives/)

[WordPress forms](https://kibihq.com/resources/category/wordpress-forms/)12 min read

Plugin comparison  13 October 2026 

### [10 best free WordPress form plugins in 2026](https://kibihq.com/resources/articles/best-free-wordpress-form-plugins/)

A practical comparison of free form builders: what you get, what needs an upgrade, and where the enquiry goes after someone presses submit.

[Read the article : 10 best free WordPress form plugins in 2026](https://kibihq.com/resources/articles/best-free-wordpress-form-plugins/)

THE USEFUL SHELF

## Put capture into practice

When you are ready to set something up, these existing guides give you a practical place to start.

Links to existing Kibi guides

[Setup guideConnect your website formChoose how an existing form sends its enquiries into Kibi.](https://kibihq.com/help/connect-website-form/)[Setup guideForward enquiry emails from GmailGive incoming enquiry emails a route into your workspace.](https://kibihq.com/help/forward-gmail/)

Every enquiry is part of a bigger conversation.

Explore another topic when the next question comes up.

[Back to the notebook](https://kibihq.com/resources/)

Source: https://kibihq.com/resources/category/lead-capture/