[← All nine guides](https://kibihq.com/wordpress-forms/how-it-works/)KIBI FORMS · GUIDE 05 OF 09

# Know when an email fails

Most form plugins fail silently. Kibi Forms tells you, and why.

3 stepsReal WordPress screens · Kibi Forms 1.0.0

- ## Failed emails are flagged

If your site couldn’t send the notification email, the entry says so — the enquiry itself is safe in your Inbox.

[![The Inbox with an entry marked “Email didn’t send”](https://kibihq.com/_astro/01.CTnARajH_1dbKJS.webp)](https://kibihq.com/_astro/01.CTnARajH.png)

- ## The Email log says why

Every email your site sent or tried to send, with the reason in plain words — and one-click Resend.

[![The Email log’s “Didn’t send” tab with the failed email, its reason and Resend](https://kibihq.com/_astro/02.uXjHezeh_Z2q2A4z.webp)](https://kibihq.com/_astro/02.uXjHezeh.png)

- ## Check your email works

“Send a test” sends a real email the same way new-entry emails go out. Then tell us if it arrived.

[![The “Does your site’s email work?” card with the Send a test button](https://kibihq.com/_astro/03.DAU9U_LG_ZdNdx1.webp)](https://kibihq.com/_astro/03.DAU9U_LG.png)

Bloom Interiors and the people shown are fictional demo details. Open any screenshot to view it full size in a new tab.

FREE WORDPRESS PLUGIN

## Ready for your first enquiry.

Kibi Forms works on its own. Connecting the paid Kibi CRM is optional.

[Get Kibi Forms free](https://wordpress.org/plugins/kibi-forms/)

Source: https://kibihq.com/wordpress-forms/how-it-works/when-an-email-fails/