Open Kibi. Know who needs you.
New enquiries, due calls and conversations waiting for a next step. Give your team a clear place to start.
14 days · every feature · no card
Start with the people waiting.
See new enquiries and follow-ups together. Spend the first few minutes of the day deciding who to contact, not hunting for the list.
Pick up the conversation.
Read the customer’s request and recent messages before calling back. The context stays beside the action.
Leave the next step ready.
After the call, record what happened and plan what comes next. Tomorrow’s you will appreciate it.
A few useful answers.
Does a due follow-up send a customer message?
Today organises your team’s next actions. A reminder is separate from an outbound customer message.
Can I move a callback?
Update the planned action when the conversation changes and keep the new time with the enquiry.
Your next enquiry deserves a next step.
Give it a home, an owner and someone who knows when to call back.
14 days · every feature · no card
on the next step.